origin keeps crashing to bluescreen

[obiwanpastrami]

I read similar complaints on the forum about this topic but i didn't see a solution yet.  Origin keeps crashing during installing Battlefront and during gameplay.  i have a clean install of windows 10 
amd six core 6300

NVIDIA 1060
16GB MEMORY
SAMSUNG SSD
THE PC IS FAST BUT ORIGIN AND BATTLEFRONT * IT.  IM NOT SURE IF ITS THE ORIGIN CLIENT OR THE GAME THAT'S CAUSING THE ISSUE

[EA_Darko · Accepted solution]

@obiwanpastrami Looking at your DxDiag and it would appear that a BSOD is a common enough experience for you, first thing to do is go ahead and ensure that your hardware and software is fully up to date and that you are running the most up to date drivers.

You can also try a clean boot and then launch Origin to see if the issue remains. 

[Retro-Pathfinder]

I moved your thread.

[EA_Darko]

@obiwanpastrami Can you grab a DxDiag so that we can take a look at your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

[obiwanpastrami]

i didn't open a case.  i saw everyone with the same problem on the forum so i thought i would ask.  i'll open a case then.

[obiwanpastrami]

how do i open a case?  this problem is big-time frustrating

[obiwanpastrami]

i used the dxdiag

[EA_Darko · Accepted solution]

@obiwanpastrami Looking at your DxDiag and it would appear that a BSOD is a common enough experience for you, first thing to do is go ahead and ensure that your hardware and software is fully up to date and that you are running the most up to date drivers.

You can also try a clean boot and then launch Origin to see if the issue remains.