Re: origin has been installed but won't open..

by diferenThom
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Original Post

origin has been installed but won't open..

★ Novice

I've downloaded and installed Origin of the net. Everything seems fine until I try open it. Nothing happens until I go to Taskmanager and see it's taking up 80% of my CPU and still nothing. please help but I have no knowledge of computers. 

Message 1 of 6 (700 Views)

Re: origin has been installed but won't open..

Community Manager

@stinkerdard92

 

From where did you download Origin?

 

This is where you should have downloaded from: https://www.origin.com/irl/en-us/store/download

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Message 2 of 6 (674 Views)

Re: origin has been installed but won't open..

★ Novice

Yeah still no luck. I've downloaded it and uninstalled 7 times no and no dice... 

Message 3 of 6 (646 Views)

Re: origin has been installed but won't open..

[ Edited ]
★★★★ Novice

Hi, I am also getting the same problem. It began after it tried to update (03rd December). I have already tried fully uninstalling and reinstalling the client, did no work. 100% CPU usage: https://imgur.com/a/gmvJxcU

EDIT: 3 hours later... I managed to fully delete Origin from my PC, even the registry keys, literally everything. The classic clean boot, plus the safe mode with internet restart. I don't think users should be put through this, as I saw many also having to go through painful experiences just to install the client. Guess I am lucky this time. But it is not the first time. "Cannot connect to EA servers" and so on also haunts players. Well, that's it for now. Wish this comment helps other people.

Message 4 of 6 (625 Views)

Re: origin has been installed but won't open..

Community Manager

@stinkerdard92

 

Okay, some more troubleshooting...

 

  • Temporarily disable your antivirus and firewall
  • Search your Origin install location for *,exe and then right click on each of the files that start with vcredist and then run each of those as an Administrator
  • Perform a clean boot before starting Origin: http://support.microsoft.com/kb/929135

If your issue persists, please post your Dxdiag report here so we can take a look, thanks.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

 

 

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Message 5 of 6 (588 Views)

Re: origin has been installed but won't open..

★ Novice

It just opened up one day. It was completely fine opening up then * up again. Why is this still an issue? This is still happening to heaps of people..Frown

 

Message 6 of 6 (508 Views)