origin clien stuck on pulsating loading screen

[parkournery]

simply as that, after login in the origin client get stuck on "loading" screen after the circular loader.

the pulsating placeholder get stuck there forever and cannot do anything. even the menu doesn't navigate through.

i already tried to clear the cache (%appdata% and %programdata% in win 10) but no results...

please help!

[parkournery · Accepted solution]

@parkournery reinstalling the client did the work...

[parkournery · Accepted solution]

@parkournery reinstalling the client did the work...

[EA_Darko]

Great to hear that you got it sorted @parkournery.

If you see the issue again then try clearing the Origin Cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Darko