June 2019
Hey @katmaesmith, what exactly is happening when you try to open a game?
Does it crash, do you see an error message or other?
The more info we have the better we can help.
If you can grab a DxDiag then this can help locate issues: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Darko