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my sims4 will not launch through origin

by Magnificent5star
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my sims4 will not launch through origin

★★ Newbie

Hello I keep getting error codes 21:0 on my Mac to play sim4

the game will not launch and I have tried uninstalling origins many times. its been more then a month now.

 

Thank you

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Re: my sims4 will not launch through origin

@Magnificent5star  Try running the Origin reset tool for Macs:

 

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

If that doesn't help, are you running an older version of macOS?  Players on Yosemite have had success downloading a legacy version of Origin instead of the current one.  More details are in this thread:

 

https://answers.ea.com/t5/Origin-Client-Web-Technical/Mac-Origin-Connection-and-Library-Issues/m-p/8...

 

If that doesn't help, it would be great if you could post in that thread, listing your OS and attaching the Origin logs requested in the first post.  That's the master thread, and it will be updated as soon as there's a solution.

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I don't work for EA. I'm just trying to help fellow players with their games.
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