July 2019
so i've brought the sims 4 island living and it hasn't automatically downloaded like it usually does, it's saying I'm not connected to the internet when I am. i've tried to repair and update the sims 4 but it won't let me i've even deleted origin and re downloaded it and still won't work someone please help
Solved! Go to Solution.
July 2019
No worries @stephii12345, generally it's a safe enough bet to put your money on PC.
As you are on a Mac can you reset Origin and see if it helps: https://help.ea.com/en-nz/help/origin/origin/how-to-reset-origin-on-mac/
Darko
July 2019
Sorry to hear that you are having issues @stephii12345.
The best thing to do when this occurs take a couple of minutes to go through the following steps:
Let me know how you get on.
Darko
July 2019
July 2019
No worries @stephii12345, generally it's a safe enough bet to put your money on PC.
As you are on a Mac can you reset Origin and see if it helps: https://help.ea.com/en-nz/help/origin/origin/how-to-reset-origin-on-mac/
Darko
July 2019
my problem is fixed thank you!
July 2019
July 2019
Hello! I did this method and then went to relaunch Origin, but now it's saying it is unable to connect to the servers and is having trouble retrieving my games
July 2019