my origin is refusing to let my sims 4 finalize its update

[Badwolf989]

I've tried resetting my computer to uninstalling and reinstalling everything but nothing has worked

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @Badwolf989.

Can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

• TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
• UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

Darko

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @Badwolf989.

Can you ensure that your firewall and anti-virus are not blocking Origin and that you also have the ports for Origin open.

The ports to open are:

• TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
• UDP: 1024-1124; 18000; 29900

You can also try turning off the routers firewall to see if it helps.

Darko