my fifa21redeem code

[GreyKarl]

my fifa21 code is not showing up to my library. I can’t enter code either as new code, once it is already entered to store. What to do?

[EA_Kent]

Hi @GreyKarl, 

Are you just not seeing FIFA 21 listed in your game Library at all? If it's not there, can you try clearing out your Origin cache to see if that helps at all? In some cases issues with the cached data can prevent games from showing up in the Library. 

For more information on how to clear the cache visit the EA Help website. Let me know how that goes once you've had the chance. Thanks!

/Kent