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make a comlpaint

by anyarebekah15
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make a comlpaint

★★★★ Newbie

I was told by an advisor on the chat function that there was no way to make a complaint to EA/Origin, I stated that this was hard to believe as an organisation as large as EA must have a complaint feature. They refused to let me make a complaint and weren't helpful with my overall issue. How do I escalate this?

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Accepted Solution

Re: make a comlpaint

Community Manager

Sorry to hear that you are having issues @anyarebekah15.

 

If you wish to lodge a complaint then you can do so by speaking with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 2 (19 Views)

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Re: make a comlpaint

Community Manager

Sorry to hear that you are having issues @anyarebekah15.

 

If you wish to lodge a complaint then you can do so by speaking with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 2 of 2 (20 Views)