lost email

[SandySweBriscoe]

Hi,
I have an account on Origins where I've kept most of my EA Games, but I've lost access to the email that I use for it and I'm afraid I'll lose the entire account if something happens. Would it be possible to change the email without having to log into it? It would be so very helpful.

Sincerely,
SandySweBriscoe

[EA_Kent · Accepted solution]

Hi @SandySweBriscoe, 

That sounds like something the EA Help team might be able to get sorted out for you. I'm afraid that account issues like this aren't something we can look into here on Answers HQ. 

When you have the chance please get in touch with EA Help so they can take a look at your account. You can find more information on how to contact them over at the EA Help website. 

/Kent

[EA_Kent · Accepted solution]

Hi @SandySweBriscoe, 

That sounds like something the EA Help team might be able to get sorted out for you. I'm afraid that account issues like this aren't something we can look into here on Answers HQ. 

When you have the chance please get in touch with EA Help so they can take a look at your account. You can find more information on how to contact them over at the EA Help website. 

/Kent