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it wont open

by TJjoker2006
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it wont open

★★★ Newbie

so I bought sims 4 a while ago and then stopped playing but now when I try to play it wont let me and I checked my library and it's not there anymore. it keeps telling me it sent me a email with a code but I'm not getting. is it because I unsubscribed from origin's emails?

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Re: it wont open

Community Manager

Hey @TJjoker2006 if you are not getting emails such as the verification ones then please speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 2 (47 Views)

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Highlighted

Re: it wont open

Community Manager

Hey @TJjoker2006 if you are not getting emails such as the verification ones then please speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 2 of 2 (48 Views)
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