games don't download

[DalenPotato]

ok, I've deleted and re downloaded origin, restarted my computer, and tried to shut down my firewall temporaraly. But the games don't download. I constantly get something stating: 

We've encountered a problem
An unexpected installation error has occurred. First, try restarting your computer. If that doesn’t resolve the issue you can take the following steps:
1) Temporarily disable your virus scanner/firewall
2) Run the Origin Client in administrator mode
3) Reboot your Machine and try installing again

Error: 327682:0

For further assistance please check our support forum or by submitting an error report.

I DON'T KNOW WHAT TO DO! PLEASE HELP!

[JanePhoenix · Accepted solution]

@DalenPotatoAmong the suggestions you already tried, it doesn't seem like you've followed #2? To run in administrator mode, right-click your Origin shortcut and select "Run as administrator". You could also select Properties from that menu instead, then click the Advanced button, and tick the "Run as administrator" box there (that way it will permanently run in administrator mode without having to right-click the shortcut again in future).

You also mention having tried shutting down your firewall (a safer option is just to ensure Origin is whitelisted there instead). You should try that with your antivirus too (add Origin folders as exceptions rather than disabling antivirus).

[JanePhoenix · Accepted solution]

@DalenPotatoAmong the suggestions you already tried, it doesn't seem like you've followed #2? To run in administrator mode, right-click your Origin shortcut and select "Run as administrator". You could also select Properties from that menu instead, then click the Advanced button, and tick the "Run as administrator" box there (that way it will permanently run in administrator mode without having to right-click the shortcut again in future).

You also mention having tried shutting down your firewall (a safer option is just to ensure Origin is whitelisted there instead). You should try that with your antivirus too (add Origin folders as exceptions rather than disabling antivirus).

[EA_Darko]

@DalenPotato Were you able to get it sorted using @JanePhoenix advice?

Darko

[kmaked]

 I am having the same problem. I also did all the steps and nothing is working. 

[CptnBetsy]

327682:0          I am also having the same issues and have tried the actions listed above.