January - last edited January
I've recently bought the game "the sims 4 cats and dogs expansion pack" for my Mac and I redeemed the code but the game won't download so I kept redeeming the code but it said "code has been already redeemed" or something like that but I have no idea what to do, so if anyone has any advice for me please reply
@jasmartinez7 Please run the Origin reset tool for macOS:
Restart your computer, open Origin, click on the Sims 4 icon, select More > Expansion Packs, and click the Download button below Cats & Dogs. If this doesn't work, launch the game, let it load to the Main Menu, and see whether the pack starts downloading. It may take a couple times, but opening the game usually prompts Origin to download any missing packs.