error 20:99

by RoiCandaule
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Original Post

error 20:99

★ Novice

Hello,

 

Origin won't install, with error 20:99 happening.

 

Please help me, thank you.

Message 1 of 4 (385 Views)

Re: error 20:99

Community Manager

Hey @RoiCandaule

 

This error typically indicates a network issue of some sort which is preventing Origin from being installed. Going through these steps should help out:

 

Let us know how that goes!

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Message 2 of 4 (361 Views)

Re: error 20:99

★ Novice

Hello, 

I "fixed" the error by clicking the cross to close the origin window, then on the "are you sure you want to cancel download" (or something like that) window clicked "no" which led me back to the download window and then for some reason the download started without issues.
I doubt this trick did anything DNS-wise so it is probably an issue with origin itself in my humble opinion. I still have a fair amount of disconnections with ea origin while in game (fifa21) tho.

Message 3 of 4 (347 Views)

Re: error 20:99

Community Manager
@RoiCandaule
Thanks for the update, glad you were able to get that installation finished up!

As far as in-game disconnections, I would start with these steps depending on what you're seeing in-game: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
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Message 4 of 4 (323 Views)