October 2016 - last edited October 2016
i got that error 14:-1 when trying to install origin is there a way to fix it?
Solved! Go to Solution.
October 2016 - last edited September 2018
It appears that Origin is unable to update on your system. First, try uninstalling Origin and reinstalling via this link:
https://www.origin.com/en-us/store/download
If that doesn't work, can you please check your system for any anti-malware, anti-virus and firewall programs? Make sure that Origin is allowed - I would also recommend running as administrator.
If the issue persists then a clean boot might also do the trick.
October 2016 - last edited October 2016
I'm trying to install Origin, but every time I launch the Setup, a message pops up saying "Could not connect to Origin services", then it gives me an error code 14:-1; my internet is fine. Does anybody know how to fix this problem? Please help. @Straatford87
October 2016
@sabannation17 Hi, can you try running the setup file as an administrator, and attempt the setup again? Right-click it to get this option.
You can also check for any User Account Control notifications when you're doing this. You may want to set it to Always Notify, you can find a tutorial on this page.
https://support.microsoft.com/en-us/help/17228/windows-protect-my-pc-from-viruses
Thanks.
October 2016 - last edited September 2018
It appears that Origin is unable to update on your system. First, try uninstalling Origin and reinstalling via this link:
https://www.origin.com/en-us/store/download
If that doesn't work, can you please check your system for any anti-malware, anti-virus and firewall programs? Make sure that Origin is allowed - I would also recommend running as administrator.
If the issue persists then a clean boot might also do the trick.
November 2016
I am having the exact same problem and can't find any solution so far. Something is preventing the installation of the client and there is too few information.
Sis there any know windows services that requires to be activated to have this work?
November 2016 - last edited November 2016
@Warluck Could you please do a Clean Boot and restart your router? Then add firewall/antivirus exceptions for Origin and open the needed ports and make sure to run the set up file as Administrator
Let us know how this goes!
- Kristi
November 2016
Ok, here's the situation.
I have two computers at home, one my main where I can't install the Origin Client and one, a laptop where I could go through the installation.
Both systems are using Windows 10, services looks like identical. This should rule out any router issues.
I have tried the clean boot but to no avail.
I have disable Windows Firewall along with Defender (I have nothing else install it terms of fw and antivirus).
Don't know where to look at next!?
November 2016
Workaround : Install Origin on the laptop, compress the installed forlder, copy on main computer, start Origin!
December 2016
Nope. None of the works for me. it's an issue that has just arisen in last two days. Tried to connect my client, couldn't. Uninstalled and trying to re-install. Error 14:1 no matter what I do.
Still can open my profile in web browser, but not client. Can't even install the darned thing.
January 2017
Finally resolved....somehow. one of those little computer Gremlins that have appeared since the first PC. I had a nasty Gremlin back in the mid '90's who'd reset my 360 machine overnight while off - at the wall.
It is never a virus or malware issue by the way, support fellows. Viruses are actually so rare that PC technicians don't even have AV's installed on their home computers.
But what can happen, is an AV can blacklist a program, as it does quite happily with games based on the Unity Engine on the water-into-vapour client (which I won't name here). You have to whitelist your whole games folder to avoid issues.