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Community Manager

Re: email address no longer exists and can't login

Hey @adamneedshelp01 for issues such as this you will need to speak with one of our support advisers who will be able to advise you further.

For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

Darko

2 Replies

adamneedshelp01
5 years ago
@EA_Darko Did you not read my post? I’ve already spoken to them on the phone and they were no help. They were rude even.
EA_Darko
Community Manager
5 years ago
Hey @adamneedshelp01 I did read your response but they are the only team who can assist.

I apologise if you felt they were rude but the only team who can assist with this issue is our live support team.

Darko

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login","id":"message:10186470","revisionNum":1,"repliesCount":6},"Conversation:conversation:10186470":{"__typename":"Conversation","id":"conversation:10186470","solved":true,"topic":{"__ref":"ForumTopicMessage:message:10186470"},"lastPostingActivityTime":"2020-08-25T05:05:12.175-07:00","lastPostTime":"2020-08-25T05:05:12.175-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:10186474":{"__typename":"ModerationData","id":"moderation_data:10186474","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:10186474_1":{"__typename":"Revision","id":"revision:10186474_1","lastEditTime":"2020-08-25T01:58:01.346-07:00"},"AcceptedSolutionMessage:message:10186474":{"__typename":"AcceptedSolutionMessage","author":{"__ref":"User:user:44"},"id":"message:10186474","revisionNum":1,"uid":10186474,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"conversation":{"__ref":"Conversation:conversation:10186470"},"subject":"Re: email address no longer exists and can't login","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:10186474"},"body":"

Hey @adamneedshelp01 for issues such as this you will need to speak with one of our support advisers who will be able to advise you further.

For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

Darko

","body@stringLength":"929","rawBody":"

Hey @adamneedshelp01 for issues such as this you will need to speak with one of our support advisers who will be able to advise you further.

For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.

Darko

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email address no longer exists and can't login","moderationData":{"__ref":"ModerationData:moderation_data:10186475"},"body":"@EA_Darko Did you not read my post? I’ve already spoken to them on the phone and they were no help. They were rude even.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"120","kudosSumWeight":0,"postTime":"2020-08-25T05:00:27.421-07:00","lastPublishTime":"2020-08-25T05:00:27.421-07:00","metrics":{"__typename":"MessageMetrics","views":3777},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:more-ea-games-en/category:ea-forums-en/community:tghpe58374board:origin-for-mac-en/message:10186470/message:10186475","repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:10186476":{"__typename":"ModerationData","id":"moderation_data:10186476","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:10186476":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:44"},"id":"message:10186476","revisionNum":1,"uid":10186476,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:origin-for-mac-en"},"parent":{"__ref":"ForumReplyMessage:message:10186475"},"conversation":{"__ref":"Conversation:conversation:10186470"},"subject":"Re: email address no longer exists and can't login","moderationData":{"__ref":"ModerationData:moderation_data:10186476"},"body":"

Hey @adamneedshelp01 I did read your response but they are the only team who can assist.

I apologise if you felt they were rude but the only team who can assist with this issue is our live support team.

Darko

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