August 2020
the domain for my email address associated with my account no longer exists and I cannot log in to my EA account. I have spoken with an agent about changing the email address associated with my account and they are not helpful. I gave them my information and they simply said that something wasn't correct and then pushed me off the phone. I asked to speak with a supervisor and they would not let me speak to a supervisor. They would also not tell me what information is incorrect. I am beyond frustrated. Thank you for any help than can be provided.
Adam
Solved! Go to Solution.
August 2020 - last edited November by EA_Leeuw
Hey @adamneedshelp01 for issues such as this you will need to speak with one of our support advisers who will be able to advise you further.
For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.
Darko
August 2020
August 2020
August 2020 - last edited August 2020
@adamneedshelp01It's always best when nothing extra has to be payed but if it works for you my friend then excellent, I hope you get into your account asap!
August 2020 - last edited November by EA_Leeuw
Hey @adamneedshelp01 for issues such as this you will need to speak with one of our support advisers who will be able to advise you further.
For support, please visit the EA Help website. For instructions on how to use the EA Help services, please refer to How to use EA Help.
Darko
August 2020
August 2020
Hey @adamneedshelp01 I did read your response but they are the only team who can assist.
I apologise if you felt they were rude but the only team who can assist with this issue is our live support team.
Darko