Re: double payment

by EA_Darko
Reply

Original Post

double payment

★★★ Newbie

What the f!

No support channels available for any question!

Double payment applied during game purchase.

Please cancel one payment!

Order 1003498787631

Customer 1000466787631

Amount 999,50 RUB

Date and time 11.04.2020 20:26

Transation Nr 2002382662558

 

2nd Order 1003498387631

Customer 1000466387631

Amount 999,50 RUB

Date and time 11.04.2020 20:21

Transaction Nr 2002382654562

Message 1 of 2 (207 Views)

Re: double payment

Community Manager

Hey @smalchikov due to the current world climate there are some restrictions on contacting our live support.

 

You will need to speak with one of our chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

 

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

 

Darko

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Message 2 of 2 (143 Views)