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cant download or install sims 4

by lilysout12345
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Original Post

cant download or install sims 4

★★★ Newbie

i cant download or installl or download without it coming up as an error

Message 1 of 4 (131 Views)

Re: cant download or install sims 4

Community Manager

@lilysout12345 What is the error message you are seeing? 

Message 2 of 4 (116 Views)

Re: cant download or install sims 4

★★★★ Newbie
i decided to replay because im having the exact same problem the message that im seeing is Error: 327684:1
Message 3 of 4 (57 Views)

Re: cant download or install sims 4

Community Manager

This issue can be caused by running an out of date VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:

 

C:\Program Files (x86)\Origin

 

From this folder, run one of both files:

 

  • vcredist_x86_vs2015 (for 32bit Windows version)
  • vcredist_x64_vs2015 (for 64bit Windows version)

If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).

 

You can also find the latest files on the Microsoft website:

 

https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads

 

Let me know how you get on.


Darko

 

Message 4 of 4 (34 Views)