No option to choose edition for Sims 4 Origin

[nic0ledh]

Okay thanks! I tweeted them so hopefully they can help me resolve this

[nic0ledh]

No one is responding to me on Twitter!!! I’ve reached out to them multiple ways, multiple times. PLEASE HELP!

[EA_Cade]

Hi @nic0ledh,

Sorry to hear that, can you link your Tweet please so we can take a look into why it hasn't been picked up?

[nic0ledh]

https://twitter.com/nic0lehernendez/status/1618821976608616450?s=46&t=HRjsNLSBjR34GEIuKzW9Iw

i also sent the a DM after this.

[EA_Cade]

Hi @nic0ledh,

Thanks, looking into this now.

Hopefully we can get this sorted for you quickly.

[erinfals]

@EA_Cade @nic0ledh Any solution yet? I'm having this issue as well. 

[nic0ledh · Accepted solution]

Yes! I had to restart origins, search sims 4 on origins and then there should be a way to download it from that screen. 

[erinfals]

Restarting worked! Thank you SO much! 

[nic0ledh]

Glad I could help!