Re: c drive got deleted, origin wont launch but will download

by Mantakno
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Original Post

Re: c drive got deleted, origin wont launch but will download

★★ Novice

Just tried using my hotspot, It did not work. My Mac is running on macOS Catalina 10.15.5

Message 11 of 21 (675 Views)

Re: c drive got deleted, origin wont launch but will download

@bellajmoore  The only other thing I can think to suggest is that you reinstall macOS.  You can reinstall your version of Catalina from the internet:

 

https://support.apple.com/en-bh/guide/mac-help/mchlp1599/10.15/mac/10.15

 

While it should preserve all your data, it's still a good idea to back up everything essential first.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 12 of 21 (674 Views)

Re: c drive got deleted, origin wont launch but will download

★★ Novice

Is reinstalling macOS basically wiping the computer and then reinstalling everything? Sorry just a little confused.

Message 13 of 21 (665 Views)

Re: c drive got deleted, origin wont launch but will download

Community Manager

@bellajmoore 

 

Reinstalling macOS will keep the files and settings on your computer intact. You can find more info on how to reinstall it over at the Apple support website

 

Let us know if you're still running into the same issues with Origin after that. 

 

 

/Kent

Kent.png
Message 14 of 21 (641 Views)

Re: c drive got deleted, origin wont launch but will download

Community Manager

Hi @bellajmoore


Did you have any luck with reinstalling macOS? Is Origin still not launching? 

 

 

/Kent

Kent.png
Message 15 of 21 (621 Views)

Re: c drive got deleted, origin wont launch but will download

★★★★★ Guide

im not a mac expert, but you are sure its not own security or anti virus app that block it.

( after a reset it Security app could had update its files and core and now give installer issue with allow it to install.

as you point out it once work, and i bet system was on C-Drive, so imo it look like own Security app doing it.

and new system is same as not know that Origin is there, unless you install it on other harddisk.

 

the other mac user explan maybe the newer version dont have that issue. or know better if your pc can run it.

Message 16 of 21 (603 Views)

Re: c drive got deleted, origin wont launch but will download

★★ Novice

@EA_Kent 

 

Sorry for the late reply! Unfortunately Origin is still not launching.

Message 17 of 21 (575 Views)

Re: c drive got deleted, origin wont launch but will download

★★ Novice

@Mantakno 

Hi! Do you know where i could check if thats what happened?

Message 18 of 21 (574 Views)

Re: c drive got deleted, origin wont launch but will download

[ Edited ]
★★★★★ Guide

Scroll down to end of the file, maybe you have one of them AV that doing it or need a exception rule.

https://answers.ea.com/t5/Origin-Client-Web-Technical/Complete-Support-Origin/m-p/5946935#Security

Message 19 of 21 (546 Views)

Re: c drive got deleted, origin wont launch but will download

★ Novice

@Mantakno 


So so sorry I did not see your message! 

 

What file are you talking about to scroll down on to find if I have a security thing blocking it?

Message 20 of 21 (509 Views)