battlefield 5 says available on pro but it wont add to library

[grizza69]

Battlefield 5 says available with Pro account but it will not add to library.

[EA_Darko · Accepted solution]

Sorry to see that your Origin is not working @grizza69, the best thing to try in this situation is to clear your Origin cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on

Darko 

[EA_Darko · Accepted solution]

Sorry to see that your Origin is not working @grizza69, the best thing to try in this situation is to clear your Origin cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on

Darko 

[grizza69]

@EA_Darko Yeah thats great thanks, installed and happily playing Cheers

[EA_Darko]

Happy to be of help @grizza69.

Darko