August 2017 - last edited August 2017
please help me... The sims 4 was working just fine until my laptop died it was dead for a few days as i had left my charger at my boyfriends house and didnt have anything else to use to charge it.. I Just got to my boyfriends and plugged it in and tried to play origin wouldnt open at all and neither would the sims so i restarted my computer and now when i click the origin app or the sims app it says it can not open because api-ms-win-crt-runtime-l1-1-0.dll is missing from my computer i do now know how to fix this as it has never happened before and i never uninstalled anything so i dont know what is missing or how it was taken off my laptop if someone could please help me i would appreciate it very much
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September 2017 - last edited July 2018
Hi all,
This issue is caused by an outdated VC++ installation. It can be resolved by manually running the installer from the Origin installation folder - the default location for this folder is:
C:\Program Files (x86)\Origin
From this folder, run one of both files:
If you get the message that the files are already installed, select Repair instead. It is recommended to run the installer as administrator (right-click the file, select run as admin).
You can also find the latest files on the Microsoft website:
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
August 2017
I have a different problem... I installed 2 cc before playing and I went to open the game. At first it opened Origin and it was updating. After 1 minute or so, a pop up error message showed up and said that the file api - ms - win - crt - runtime - l1 - 1 - 0 .dll is missing from my computer. I deleted the cc I downloaded but it still showed that message both when I tried to open the game and Origin. Can you suggest any solutions please?
August 2017
Hi @Luculiia
looks like this dll has something to do wtih VC++ Runtime so please try the suggestions here:
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
August 2017
Hello. Today I decided to play the Sims 4. So after I wanted to launch Origin it said it needed an update. So I let it do that and after a message came saying "The program can't start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer. Try reinstalling the program to fix this problem." I don't know what to do with it now because I'm afraid if I reinstall Origin all my game content will be lost.
August 2017 - last edited August 2017
I have a similar problem. It always pops up whatever I use in Origin but at least I can play games. Also, I can't use Origin in-game because of that. It all started with this update.
August 2017
I think you need to download and install the Visual C++ Redistributable. I don't know which version Origin requires, but I'd start with the latest. If that doesn't work, try anything from 2012 and later.
https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
August 2017
I'm having this exact issue. I went to start up The Sims 3 about 30 minutes ago and Origin said that it was going to install its newest version, so I had to wait, which is fine, but then out of nowhere that same message popped up on my screen. Now Origin won't open, the Sims 3 launcher won't pop up. I even tried redownloading Origin from their website (without uninstalling Origin because I was afraid of losing my save files) and the same message popped up. I think that it's an issue with their newest update or version of Origin.
August 2017
I have sunk hours into trying to solve this. Whenever I try to open Origin or any of my Sims games I get this error: The Program Can't Start Because api-ms-win-crt-runtime-I1-1-0.dll is missing from your computer.
From what I have read this error can be caused from missing Microsoft C++ redistribute files. I have already tried installing and reinstalling this from 2013 and 2017 (older versions are already installed). I have also tried reinstalling Origin.
Everything was working fine just a few days ago and this started happening very suddenly. This is the only program on my computer that has this error.
August 2017
mine worked fine till Origin updated.. then it went to *.. i love it when "updates" only make problems
August 2017
trying to find out more about it but meanwhile, did you try the suggestions above with the VC++ runtime ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads