anthem not login to my account

[fatchef1]

Hi my Origin account is logging in correctly and brings up my correct origin account but when i launch Anthem it is not lading the correct Anthem account i am getting the account of hetaowuea loading and not my account 

[EA_Darko · Accepted solution]

That's an odd one @fatchef1.

Can I ask on what platform are you playing and do you happen to have multiple EA accounts?

It may be worth speaking with one of our phone or chat support advisers who will be able to take a look at your account and advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko

[EA_Darko · Accepted solution]

That's an odd one @fatchef1.

Can I ask on what platform are you playing and do you happen to have multiple EA accounts?

It may be worth speaking with one of our phone or chat support advisers who will be able to take a look at your account and advise you further. 

You can contact our live support at help.ea.com.  

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to receive a callback or begin a chat.

Darko