February 2019
been trying for four days now to receive a security code in order to change my basic profile details, however, the emails come in two hours later~~ with an invalid code attached.
tried contacting support on Friday (day 1) to be told it will be fixed within the hour.
This is not an issue of the emails going to my junk mail. i have added all ea email addresses as a contact and the messages DO come through, only two hours after requested making them useless. Getting really frustrated as i want to play Apex legends but not with my full name -.- can't seem to get around this issue though.
Solved! Go to Solution.
February 2019
@demithebest @TheWizardOfOzes @LeroinTheGreat
While we resolve this issue, please contact an Advisor for help with logging in.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
February 2019
Answers HQ and other EA messages come in instantly. for example i just got my 'first' and 'break the ice' badge immediately after posting this.
February 2019
i have been waiting 1 day i cant get login verification code ty ea
February 2019
I have this problem too. "Funny" thing is, I saw people have had this problem since 2015. And they were saying they were working on it.... right........... )
February 2019
@demithebest @TheWizardOfOzes @LeroinTheGreat
While we resolve this issue, please contact an Advisor for help with logging in.
Click the following link to get started: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
February 2019
February 2019
#46634249 case number marked as resolved. also all chat advisers unavailable.
August 2019
Uhm same issue now whats up?