Re: acc

by EA_Darko
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Original Post

Accepted Solution

acc

★★ Novice

Hi,

 

Why my account baned  when i not in game 2week and no reason for ban

 

more info on mail and email say nothing

 

 i open case 23.10.20 and still no answer

 

 

 

Message 1 of 3 (418 Views)

Accepted Solution

Re: acc

Community Manager

You will need to speak to our Terms of Service team in realtion to any ban on your account @Infinity_cze.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

Darko.png

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Message 2 of 3 (393 Views)

All Replies

Re: acc

Community Manager

You will need to speak to our Terms of Service team in realtion to any ban on your account @Infinity_cze.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

 

Darko.png
Message 2 of 3 (394 Views)

Re: acc

★★ Novice

I'm still waiting for 3 weeks and no answer 72h is nonsense that you answer you hurt me for the last 2 weeks of the season and now I can't even improve the battlepass I've been playing since the release and now ban me for no reason and no one will write anything to me

Message 3 of 3 (371 Views)