Win 10 won’t install origin

by Wallsie114
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Original Post

Win 10 won’t install origin

★★★ Newbie

Up graded to Win 10 pro from windows 7 

fresh install.

downloaded origin from the origin page but it won’t install 

missing  dll’s 

tried several times each the same.

this was the first program to be put in am I missing something 

Alienware m11x 

cheers 

Andy 

Message 1 of 4 (387 Views)

Re: Win 10 won’t install origin

@Wallsie114  Are you missing MSVCP140.dll and/or VCRUNTIME140.dll?  Those files are part of the 2015 VC++ runtimes, which Origin needs to install properly.  It's best to uninstall your current copies, if you have any, and then download new ones from Microsoft.  Hit Windows key-i, select Apps, scroll down to the Microsoft Visual C++ 2015 Redistributables, click on both the x86 and x64 entries (if you have them), and select Uninstall.  You can download new copies here. Be sure to install both the x86 and x64 versions.

 

https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Restart your computer, and try to install Origin again.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (380 Views)

Re: Win 10 won’t install origin

★★★ Newbie

Excellent yes those are the two.

I downloaded them and put them  on the desktop to no avail.

thanks man I’ll do as you have said and get back to you.

thank you 

Message 3 of 4 (369 Views)

Re: Win 10 won’t install origin

★★★ Newbie

Thank you your advice worked perfectly 

Message 4 of 4 (349 Views)