Help us improve Answers HQ! Take Survey No, Thanks

Why does Origin believes I'm running on Windows 7?

by AmethystBlue97
Reply

Original Post

Highlighted

Why does Origin believes I'm running on Windows 7?

★ Novice

Hi hello. For a few weeks now, I have been having problems with my Origin. Before the latest update, I was running Origin just fine, then the new update showed up and suddenly it believes I am running on a Windows 7 Operator when the laptop I have - it's an ASUS NOTEBOOK, it ran the games before the update and it's up-to-date on everything else - is Windows 10. I had cleared out my cache, uninstalled it, cleaned it out with my CCleaner, reinstalled it, running it on admininstrator, and for a moment, it worked somewhat.

 

When I tried to play the sims, my laptop got too hot that it shuts down itself, it never did that before. When I tried to play Mass Effect, it did the update thing again and the box that says that my software was old came back.

 

Please help me out??

Message 1 of 1 (164 Views)
Twitter Stream