Why can’t I online login on origin even though my internet is in tip top shape?! [ Edited ]

[BreaTheGamer]

Whenever I go to Origin, either on my windows computer or my iPad it says that “Online login is currently unavailable, try again later”. So what should I do, I think people have been through this situation, but I’ve looked all over the internet for answers on this problem but they never seem to work, HELP plz…I need my sims :C

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @BreaTheGamer.

When this issue occurs you can fix it if you take a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )

Disable Changing Internet Explorer’s Proxy Settings:

1. Type gpedit.msc in the Start menu’s search box and then press Enter.
2. Navigate to User Configuration, Administrative Templates, Windows Components, and then select Internet Explorer in the left column of the Group Policy editor.
3.  Double-click Disable changing proxy settings in the Settings section of the Group Policy editor.
4. Select Enable and then click OK to save the changes.

• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[EA_Darko · Accepted solution]

Sorry to hear that you are having issues @BreaTheGamer.

When this issue occurs you can fix it if you take a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )

Disable Changing Internet Explorer’s Proxy Settings:

1. Type gpedit.msc in the Start menu’s search box and then press Enter.
2. Navigate to User Configuration, Administrative Templates, Windows Components, and then select Internet Explorer in the left column of the Group Policy editor.
3.  Double-click Disable changing proxy settings in the Settings section of the Group Policy editor.
4. Select Enable and then click OK to save the changes.

• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[Lozzy101]

Did you end up finding a solution? Mine has been stuck in offline mode for over a week now! I just wanna access the gallery

[EA_Darko]

Hey @Lozzy101 did you try the steps I posted above to see if they help?

Darko