Why am I banned?

[merti4a]

are you going to unban me or what? no platfor has this problem omg you are the only one dont unban be if you dont want to bye

[EA_Darko · Accepted solution]

You will need to speak to our Terms of Service team @merti4a.



The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/



Click Contact usat the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Darko

[EA_Darko · Accepted solution]

You will need to speak to our Terms of Service team @merti4a.



The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/



Click Contact usat the top of any page on EA Help.
Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
Choose your platform.
Select Manage my account, then Banned or suspended account.
Fill out any other details below.
For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
Click Select contact option.
Darko

[merti4a]

sorry i was so mean yesterday but will someone unban me please i did all the steps on september 9th 

[EA_Darko]

Hey @merti4a you need to speak with our ToS team. There is nothing that we can do on AHQ in relation to any ToS sanction.

Darko

[A7md_boy]

@EA_Darko How??

[EA_Darko]

Hey @A7md_boy the process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

1. Click Contact us at the top of any page on EA Help.
2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
3. Choose your platform.
4. Select Manage my account, then Banned or suspended account.
5. Fill out any other details below.
   • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
6. Click Select contact option.
7. Sign in to your account that has the ban or suspension, if you aren’t already.

Darko

[Hikirih]

I got banned too, i remember the day lf Battlefield V update it wasnt downloading fast, turned pc off, next day cant log, then no mail about a ban, and seems im banned after i contacted EA, i guess they are having a global bans issue so annoying....

[EA_Darko]

Hey @Hikirih if you believe your ban was incorrect then please speak with our TOS team using the steps I posted above.

Darko

[Hikirih]

Spoke to them since friday, no response yet

[EA_Darko]

If you created a case with our TOS team then you will need to wait and hear back from them.

Darko