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Re: Whoops! error can't purchase anything (australia)

by EA_Darko
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Accepted Solution

Whoops! error can't purchase anything (australia)

★★★★ Newbie

I'm trying to purchase a game for download and keep getting:

 

Whoops! An error occurred. Please try again later. [ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-client/offerEntries?storeId=Store-O... 400 (Bad Request)]

 

Can't access my cart but it says there is nothing in it. Restarted Mac and deleted, re downloaded Origin to no luck.

Message 1 of 12 (300 Views)

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Re: Whoops! error can't purchase anything (australia)

Community Manager

Hey @sjellson the best thing to do in a situation such as this is to speak with one of our phone or chat support advisers who will be able to take a look at your account and advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

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Message 2 of 12 (289 Views)

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Re: Whoops! error can't purchase anything (australia)

Community Manager

Hey @sjellson the best thing to do in a situation such as this is to speak with one of our phone or chat support advisers who will be able to take a look at your account and advise you further. 

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat.

 

Darko

Message 2 of 12 (290 Views)

Unable to make a purchase

★★★★ Newbie

Whenever I attempt to make a purchase, it comes up with the following error message:

 

[ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-1569011150634/offerEntries?storeId=... 400 (Bad Request)]

 

Can someone help tell me what this means and if there's any way to solve it.

 

Thanks.

Message 3 of 12 (269 Views)

can't even buy anything LOL

★★★ Newbie

Whoops!
An error occurred. Please try again later. [ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-client/offerEntries?storeId=Store-O... 400 (Bad Request)]

 

 

what does that mean?

Message 4 of 12 (220 Views)

Purches ERROR

★★★ Newbie

I am having the same problem, every time I try to buy annything in the store I get this error "Oops!
Det har oppstått en feil. Prøv igjen senere. [ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-client/offerEntries?storeId=Store-O... 400 (Bad Request)]"

 

And I have no idea how to fix it, I have contacted customer suport 2 time, and nothing they told me to do worked.

 

@EA_Tom 

 

Pleas help!

Message 5 of 12 (213 Views)

Whoops! An error occurred. Please try again later. [ref.

★★★★ Newbie

Whoops! An error occurred. Please try again later. [ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-client/offerEntries?storeId=Store-O... 400 (Bad Request)]

 

had this problem when i tried to buy fifa 2020, please help

Message 6 of 12 (194 Views)

I cant buy games!

[ Edited ]
★★★★ Newbie

I cant buy games??

Pls i need help. Im trying to buy games on origin and it wont work for me, im from South Africa and it keeps giving me this error message. Pls help!

Message 7 of 12 (171 Views)

Re: I cant buy games!

★★★★ Newbie

I am also getting the same error. I  have sent support a mail, but no response. I have tried the live chat, but hours later no one replies

Message 8 of 12 (128 Views)

Re: Whoops! error can't purchase anything (australia)

★★★★ Newbie
@EA_Darko

When I follow your instructions as posted above, I do not get the option to receive a " callback " , and the live chat section is not responding.
Message 9 of 12 (125 Views)

Re: I cant buy games!

★★★★ Newbie

OK, I got the problem solved with this error. It was my internet service provider blocking the connection. I used my cellphone data to make the purchase , and it worked 100 %.

Message 10 of 12 (92 Views)