White Screen & Loading Wheel

[magicalcow9798]

Pretty sure this means the servers are down, but I thought I'd ask in case it's unrelated.  When Origin launches, all I see is a white screen with a loading wheel.  It's been like this for approximately 20 minutes.  I'm on a Mac & both my games and the Origin client were working fine earlier this morning.

[puzzlezaddict · Accepted solution]

@magicalcow9798  Are you still having issues loading Origin?  (It's currently working fine on my Mac.)  If so, try running the Origin reset tool:

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

[puzzlezaddict · Accepted solution]

@magicalcow9798  Are you still having issues loading Origin?  (It's currently working fine on my Mac.)  If so, try running the Origin reset tool:

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

[magicalcow9798]

Thanks for the tip!  I gave it a try, but Origin still isn't working for me.  Just a white screen & perpetual loading circle.

[puzzlezaddict]

@magicalcow9798  Please make sure you don't have a proxy enabled.  Here's how to check:

https://www.linksys.com/us/support-article?articleNum=135932

If that's not the issue, try doing a clean uninstall and reinstall of Origin, as described in this guide:

https://bluebellflora.com/how-to-uninstall-origin-on-a-mac/

Restart your computer after uninstalling, download a fresh copy of the Origin installer, and see whether it works.

[magicalcow9798]

It worked!  Thank you so much for all your help!  It's a little frustrating that the best solution was a complete uninstall.  Still, I'm glad to have my games back!