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When I try to log in, it says, "A technical problem has occurred. and I can't lo

by natacat_1
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When I try to log in, it says, "A technical problem has occurred. and I can't lo

★★★★★ Newbie

Please help me out as I'm going crazy if I don't do Apex Legends at a time when the support desk is closed and soon.

 

I tried to log in as usual using my public ID and password.

I got an unfamiliar error message that said, "Sorry. A technical problem has occurred. Please try again in a few moments. and I can't log in.
I tried my brother's ID who is using the same computer, but the same message appeared and I couldn't log in as well.

 

I found a video on youtube of someone who experienced the same thing and he gave me 3 ways to fix it

1. Wait a few days to a few months.
I've been doing this for a day without missing a day and I can't wait, I haven't even taken a crate for today.

 

2, try to log in with a public ID instead of an email address.
I'm always logged in with a public ID? I tried the opposite email address, but it didn't work.

 

3. Try to log in using a VPN
I was able to log in, but the next screen was blank and I couldn't do anything.

 

I've tried everything I can do, but there's nothing more I can do.
Dear EA, please help me!

Message 1 of 2 (245 Views)

Accepted Solution

Re: When I try to log in, it says, "A technical problem has occurred. and I

Community Manager

Hey @natacat_1  for account issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

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Message 2 of 2 (227 Views)

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Re: When I try to log in, it says, "A technical problem has occurred. and I

Community Manager

Hey @natacat_1  for account issues such as this you will need to speak with one of our phone or chat support advisers who will be able to advise you further. 

 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

Message 2 of 2 (228 Views)
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