Re: 'Well, that didn't go as planned' error for more than two weeks

by EA_Darko
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Original Post

Accepted Solution

'Well, that didn't go as planned' error for more than two weeks

★★★ Novice

Hi,

 

I've recently been experiencing this error:

 

Well, that didn't go as planned

Origin encountered an issue loading this page. Please try reloading it – if that doesn’t work, restart the client or try again later.

 

I tried solutions already online such as clearing cache from AppData and ProgramData, this fixed the issue for one time but then came back, I've also reinstalled the client several times but the problem persists. This error is literally stopping my from playing any games, I can't do anything and I can't figure out what causes this issue.

 

Would really appreciate any possible solutions to this

Message 1 of 3 (184 Views)

Accepted Solution

Re: 'Well, that didn't go as planned' error for more than two weeks

Community Manager

Hey @ShakAttk let's try clearing the Origin cache to see if it helps.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

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Message 3 of 3 (149 Views)

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Re: 'Well, that didn't go as planned' error for more than two weeks

★★★ Novice

I'm still experiencing this issue

Message 2 of 3 (154 Views)

Re: 'Well, that didn't go as planned' error for more than two weeks

Community Manager

Hey @ShakAttk let's try clearing the Origin cache to see if it helps.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

Darko

Darko.png
Message 3 of 3 (150 Views)