Well, that didn't go as planned Origin encountered an issue loading this page. P

by jackhammerhead
Reply

Original Post

Accepted Solution

Well, that didn't go as planned Origin encountered an issue loading this page. P

★★★ Novice

I have had this message for a couple of days now. "Well, that didn't go as planned

Origin encountered an issue loading this page. Please try reloading it – if that doesn’t work, restart the client or try again later."

 

I don't know how to fix this... help please.

Message 1 of 8 (44,270 Views)

Accepted Solution

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

Community Manager

@jackhammerhead Can you try clearing the Origin Cache, let me know how you get on.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

 

 

If you playing on a Mac? can you reset the Origin app: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Darko.png

View in thread

Message 2 of 8 (44,389 Views)

All Replies

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

Community Manager

@jackhammerhead Can you try clearing the Origin Cache, let me know how you get on.

 

You can clear the Origin Cache by following the steps below:

  1. Completely log out and close down Origin
  2. Hold down the Windows key and R
  3. Type in "%ProgramData%" (without quotes) and click OK
  4. Now open the Origin folder.
  5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
  6. Hold down the Windows key and R
  7. Type in "%AppData%" (without quotes) and click OK
  8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
  9. Click on the word "AppData" at the top of your window
  10. Open the Local folder here
  11. Delete the Origin folder listed here
  12. Restart your PC and log back into Origin

 

 

 

If you playing on a Mac? can you reset the Origin app: https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

Darko.png
Message 2 of 8 (44,390 Views)

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

★★★ Novice

There is no "localcontent" file in the origin folder. Can't I just delete origin from the control panel and reinstall it ?

Message 3 of 8 (44,036 Views)

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

Community Manager

@jackhammerhead You need to uninstall it and then remove all folders. 

Darko.png
Message 4 of 8 (43,886 Views)

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

★★★ Apprentice

I did the above it lasted for 2 weeks and now it doing it again why cant origin just fix the issue .it really putting me off getting any more game with origin 

Message 5 of 8 (43,726 Views)

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

★★★ Newbie

i found that my antivirus is blocking origin

Message 6 of 8 (39,188 Views)

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

Community Manager

Good to hear @Rhi53], you can fix this by opening your anti-virus and adding an exception for Origin.

Darko

Darko.png
Message 7 of 8 (39,168 Views)

Re: Well, that didn't go as planned Origin encountered an issue loading this pag

★★★ Newbie

It’s 2023 and I’m still getting the message so Origin apparently has not got on too this 😆😆😮‍💨😩

Message 8 of 8 (557 Views)