We're sorry, but we're having some technical difficulties Please try again later

by oranichu
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We're sorry, but we're having some technical difficulties Please try again later

[ Edited ]
★★★ Novice

"We're sorry, but we're having some technical difficulties. Please try again later."

 

Hey,

About 3 months ago I got this problem where when I tried to log in from my house wifi to Origin I got this message :

"We're sorry, but we're having some technical difficulties. Please try again later."

 

it happens with all my accounts (i have a few maybe that's the reason)

but when I logged in from a friend's house everything was ok.

 

So in order to play, I would connect via my phone hotspot then switch to my house wifi and everything was ok.

 

now it blocked all ways connecting even with other people's phone hotspot.

 

 i've deleted everything re-installed, checked my Firewall, restarted router and deleted all cookies and history if that helps... 

 

Does anyone know what to do, dying to play season 3 of Apex legends.

 

Thanks Standard smile

Message 1 of 44 (125,155 Views)

Accepted Solution

Re: We're sorry, but we're having some technical difficulties Please try again l

Community Manager

@pugrexx7  @oranichu 

 

Are you able to connect after changing the DNS? We've seen that work successfully for a lot of players recently.

 

Change DNS

https://answers.ea.com/t5/Technical-Issues/Season-3-Zeel-s-Troubleshooting-in-depth-Guide/m-p/831021...

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Message 10 of 44 (124,895 Views)

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Re: We're sorry, but we're having some technical difficulties Please try again l

Community Manager

@oranichu 

 

To make sure everything is okay on our side, please make contact with an EA Game Advisor and they can check your account status.


Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

barry.png
Message 2 of 44 (125,063 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

Message 3 of 44 (125,048 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

★★★ Novice

I tried to set a live chat but wait time was too long and i ended up missing it every time, now it's not working...

I called customer service via skype credit (because I'm not for UK nor US) waited 1h.40 for an answer and of course call failed after that long time.

 

any other method of fixing this ?

Message 4 of 44 (125,029 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

★★★ Novice
@EA_Barry
I tried to set a live chat but wait time was too long and i ended up missing it every time, now it's not working...

I called customer service via skype credit (because I'm not for UK nor US) waited 1h.40 for an answer and of course call failed after that long time.



any other method of fixing this ?
Message 5 of 44 (125,029 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

★★★ Novice
@pugrexx7 Thanks, tried to do what you did (just remove and reinstall with the version provided when internet is off), that didn't work as well.
Message 6 of 44 (125,022 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

★★★ Novice

You tried as an administrator, right ? 

Message 7 of 44 (125,006 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

★★★ Novice
@pugrexx7 Hey, I tried again as an administrator now, still isn't working, maybe because I'm using a wifi connection?
Message 8 of 44 (124,970 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

★★★ Novice

I don't think, but try a wired internet if you want

Message 9 of 44 (124,920 Views)

Re: We're sorry, but we're having some technical difficulties Please try again l

Community Manager

@pugrexx7  @oranichu 

 

Are you able to connect after changing the DNS? We've seen that work successfully for a lot of players recently.

 

Change DNS

https://answers.ea.com/t5/Technical-Issues/Season-3-Zeel-s-Troubleshooting-in-depth-Guide/m-p/831021...

Blueberry.png
Message 10 of 44 (124,896 Views)
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