Watch Dogs 2

[Finn_Overlord]

I purchased Watch Dogs 2 through Origins, how do I get a refund?

[The_other_Rare · Accepted solution]

Hello there @Finn_Overlord ,

You can review EAs Refund Policy here. 

If everything checks out and you qualify for a refund here is how to go through the process:

1. Navigate to EA Help.

2. Click Contact Us at the top of the page.

3. Choose Origin as your Product.

4. Choose PC as your Platform.

5. Under 'Topic' select Orders.

6. Under 'Issue' select Request refund.

7. Click the Blue Select Contact Option at the bottom of the page.

8. This gives you the option to request a Live Chat with an EA Advisor. If you qualify for a refund, they will walk you through the process.

Happy Gaming and Stay Safe!

-xRarely

[The_other_Rare · Accepted solution]

Hello there @Finn_Overlord ,

You can review EAs Refund Policy here. 

If everything checks out and you qualify for a refund here is how to go through the process:

1. Navigate to EA Help.

2. Click Contact Us at the top of the page.

3. Choose Origin as your Product.

4. Choose PC as your Platform.

5. Under 'Topic' select Orders.

6. Under 'Issue' select Request refund.

7. Click the Blue Select Contact Option at the bottom of the page.

8. This gives you the option to request a Live Chat with an EA Advisor. If you qualify for a refund, they will walk you through the process.

Happy Gaming and Stay Safe!

-xRarely

[EA_Darko]

Sorry to say @Finn_Overlord but it is not possible to refund certain third party games through the Great Games Guarantee: https://help.ea.com/en-us/help/account/returns-and-cancellations/

The following third-party games are eligible for a refund through the Great Game Guarantee:

• Blackguards
• Bound by Flame
• Final Fantasy XV
• Goodbye Deponia
• Tomb Raider I + II + III BUNDLE
• Tomb Raider: The Angel of Darkness
• Tomb Raider IV + V Bundle
• Wasteland™ 2
• Giana Sisters: Twisted Dreams

Downloadable content (DLC) and other third-party games purchased are not eligible for the Great Game Guarantee. 

Check out the Great Game Guarantee Policy for more details.

If your game is not on the list of exclusions then it will not be possible to refund the game.

Darko