WARNING - Do Not Buy EA Games as Origin Client is Unreliable/Buggy

[EA_Darko]

That error generally points to a connection issue @Erstes so it's worth going through the steps here to ensure that Origin is not being blocked: https://answers.ea.com/t5/Origin-Client-Web-Technical/Complete-Support-Origin-Connection-Issues/td-p...

Darko

[Erstes]

I've gone through all of the steps, more than once.  

[EA_Darko]

It's worth ensuring that you have done every one of these steps @Erstes and no harm doing them again:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Try lowering the User Access Control settings:

1. Close the Origin client. 
2. Click the Windowsbutton and type "UAC" in the search field. 
3. In the User Access Control window, click and hold the slide bar —slide it to the lowest setting available. 
4. Click Ok at the bottom of the window.
5. Open the Origin client and try installing again 

Darko

[Erstes]

Darko,

I've been working this issue for eight days now.  I've performed ALL of these steps numerous times.  You're just no help to me if you can't think more outside the box of things to try other than pointing me to the steps above.  

Like you said, if this is an Origin bug more people will have the problem as they attempt to install new games with the new client.  We shall see.  

In the meantime, I'll just get a refund on the latest game I purchased. 

[EA_Darko]

If it was an issue with Origin then we would already be seeing additional reports of this issue @Erstes.

That you appear to be the only person having this issue points to it being something related to your system. I reinstalled two games just there and they worked fine which further rules out the culprit being Origin. 

While you may have performed all those steps @Erstes unless you have stated that then I will not know. 

Can you share your DxDiag so we can take a look at it:https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Darko

[iiZakYT]

I got this happening as well i couldn't launch titanfall 2 

[EA_Darko]

Hey @iiZakYT can you try the steps that I posted above and let me know if they help.

If they fix the issue then great but if not then let me know and we will take it from there.

Darko

[iiZakYT]

Ok ill Try

[Crinolina]

I already contacted customer service and they said the problem is affecting 2 million users. I have the chat transcript so it would be helpful if forum advisors knew what was going on internally within the company. The launcher is broken. I'm waiting on a patch announcement.

[EA_Darko]

I'm sorry if you were misinformed @Crinolina but I am not aware of any issues affecting millions of Origin users. 

I'm assuming the issue you are seeing is related to Online login is currently unavailable?

If so can you take a couple of minutes to try the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko