Updating failures

by basil1234567890
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Updating failures

★★★ Newbie

When I try to update sims 4 it only says verifying game files then it quits after 1 minute....

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Re: Updating failures

@basil1234567890  Are you running Windows or macOS?  For Windows, you can try clearing Origin's cache.  For macOS, run the Origin reset tool.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

 

By the way, are you sure that your game has a pending update?  Here's how to find your patch level; the current version is 1.51.77.

 

https://sims4.crinrict.com/eng/2018/07/how-to-find-your-game-version-number/

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I don't work for EA. I'm just trying to help fellow players with their games.
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