Unconfirmed email

[S3zaM4456]

Hello

On my second account on Origin, I don't have the friends or store options, I can't log in to the browser, I can only in the application. I think this is due to not verifying the email used in the account because I forgot about it, and the link has already expired. I am asking for a quick answer. 

[EA_Darko · Accepted solution]

Hey @S3zaM4456 if you are overage then you can speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko

[EA_Darko]

Hey @S3zaM4456 the best thing to do when this occurs takes a couple of minutes to go through the following steps:

• Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
• Make sure Time/Date is correctly set on the PC
• Make sure Origin is authorized by your anti-virus and firewall
• Reset Internet Explorer Settings
• Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
• Clear Origin Cache Data
• Reset the Windows Host File
• Reboot your computer. Now right-click Origin and select Run as administrator
• If still unresolved, please do a clean boot

Let me know how you get on.

Darko

[S3zaM4456]

I don't see the difference

[S3zaM4456]

I don't need help anymore because I learned that this account is a child's account. >.<

[EA_Darko · Accepted solution]

Hey @S3zaM4456 if you are overage then you can speak with one of our chat support advisers who will be able to advise you further. 

You can contact our live support at help.ea.com.  

To  speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat.

You can also speak with our Twitter support team: https://twitter.com/EAHelp?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

Darko