August 2021
HI all.
Im new to EA and Origin and I wanted to purchase Sims4 but it says "Sign in is currently unavailable. Please try again later."
So I clicked the register button but it says the same thing.
Then I followed the Contact Us procedure but I still cant reach anyone to discuss this issue.......
Id appreciate suggestions on what to do and how to solve it.
Thank you
Solved! Go to Solution.
August 2021
@LejdiSunshine Are you trying to use the Origin app or the website? If the website, you can try a different browser. If you're in the app, please clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and restart your computer, then see whether you can purchase.
If that doesn't work, try powercycling your router: unplug it, wait five minutes, and plug it back in.
If that doesn't work either, try opening the Origin ports on your router. Here's a list; you can ignore the Mass Effect ports.
August 2021
Just do as the message says.
August 2021
Oh, well im trying since yesterday morning. Because the "later" is unspecified I could be waiting for weeks. Which is fine if this is normal, but in that case I wont even bother.
August 2021
@LejdiSunshine Are you trying to use the Origin app or the website? If the website, you can try a different browser. If you're in the app, please clear Origin's cache:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
and restart your computer, then see whether you can purchase.
If that doesn't work, try powercycling your router: unplug it, wait five minutes, and plug it back in.
If that doesn't work either, try opening the Origin ports on your router. Here's a list; you can ignore the Mass Effect ports.
August 2021
Hey @LejdiSunshine when this issue occurs you can generally fix it if you take a couple of minutes to go through the following steps
Disable Changing Internet Explorer’s Proxy Settings:
Let me know how you get on.
Darko
August 2021
Thanks everyone. Special thanks to puzzlezaddict. I feel so stupid right now but just changing the browser helped....
Past three days Im cleaning the cookies and cache of my browser, I synched the time to internet time, I uploaded all my drivers, cleaned my computer...... not once did it cross my mind to change the browser.
I appreciate all the suggestions, If I get stuck again, Im sure Ill find the answers here.
August 2021
September 2021
When this issue occurs @sschatzz you can often fix it if you take a couple of minutes to go through the following steps:
Disable Changing Internet Explorer’s Proxy Settings:
Let me know how you get on.
Darko
September 2021
I did what you said but it still didn't work.I cleaned the game and the origin completely, I started it again, but I can't download the game because it doesn't open the origin again.