Unable to purchase games on origin (true&needClearCart=true&countryCode=GB 400)

by lftstorm
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Original Post

Re: Unable to purchase games on origin (true&needClearCart=true&countryC

★★★ Novice

Same here. I just realized it a couple hours ago my mom was gong to buy a game for me but it wont go through....I don't know what's wrong I think it started a few days before, since my sims 3 game also has a bug where the welcome screen and log in button don't work. is this what's causing it?

Message 11 of 84 (9,968 Views)
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Re: Unable to purchase games on origin (true&needClearCart=true&countryC

★★★ Newbie

I'm going through this problem currently as well, I'm also unable to use my ea wallet cash as it does not show up for me to see if that might even work...

Message 12 of 84 (9,859 Views)
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Re: I can't buy any Origin games?

★★★★★ Novice

 HI HAVE you manged to find out how to buy a game on origin ? having the exaCT SAME ISSUE ALSO FROM SOUTH AFRICA

 

Message 13 of 84 (9,655 Views)
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Re: I can't buy any Origin games?

@crystalcoetzee19

 

I have this issue at present ..........

 

The cause for me is that I am physically in Australia but the IP address my ISP is using appears to register as being in Spain in my EA Account.

 

Because of this origin will not let me purchase ......

 

I suspect if I connect by my mobile phone it may come good as my phone is with a different provider if I untrust and retrust my PC so it appears to be back in Australia again.

 

Hope that makes sense

 

spain.JPG

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Message 14 of 84 (9,649 Views)

Re: Unable to purchase games on origin (true&needClearCart=true&countryC

★★★ Newbie

Help me.

I have the same issue as the other.

What to do?

Best regards

Greta

Message 15 of 84 (9,140 Views)
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Re: Unable to purchase games on origin (true&needClearCart=true&countryC

★★★ Newbie

An error occurred. Please try again later. [ref. #Error: httpRequest ERROR: https://gateway.ea.com/proxy/commerce/carts2/store-cart-purchase-1519492864635/offerEntries?storeId=... 400 (Bad Request)]

How to solve this problem??

Message 16 of 84 (9,012 Views)
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Re: Unable to purchase games on origin (true&needClearCart=true&countryC

Champion (Retired)

@shakoor2266

Are using a proxy or VPN on your computer? Try turning it off Standard smile

Also make sure your account is set to the country you're located in.
See if you can do it on another device, like your phone, or using another internet (example share from phone instead of wifi).

Is it the same for both the Origin client and the website?

Message 17 of 84 (8,996 Views)

Re: Unable to purchase games on origin (true&needClearCart=true&countryC

★★★ Newbie
me too
Message 18 of 84 (8,941 Views)
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Re: Unable to purchase games on origin (true&needClearCart=true&countryC

★★★ Newbie
not understanding where this country needs to be changed, the only country select is under profile/about me/regional settings.
Message 19 of 84 (8,727 Views)
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Re: Unable to purchase games on origin (true&needClearCart=true&countryC

★★★ Newbie

This does not work me either. I'm from ZA and same error 

Message 20 of 84 (8,675 Views)