February 2020 - last edited February 2020
Greetings,
i am unable to access my previous Origin account which I haven't logged into for quite a long time. After about 2 years, i attempted to gain access to it though exact same message was displayed no matter what i tried using my proper credentials. (I awaited about 2 years to return hence my game was hanging and had become completely unplayable after Bespin patch at that time but i just switched to a much more powerful rig which could handle the game easily)
My account consisted a few C&C Generals games and SW BF 2 Deluxe Trooper Edition.
As screenshots i took from such a long time ago, i could only find the attached ones related to my account.
I headed to contact live chat and tried a few more things. None helped me resolve the issue.
Help me dear Board fellows, your my only hope!
Cheers!
Solved! Go to Solution.
February 2020
Hey @ReysyRidley it may be best to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
February 2020
Hey @ReysyRidley if you no longer have access to the email or are unable to login to your account then the best thing to do is take a look at this help article and fill out the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/
Darko
February 2020
Will not help either.
Cos, i am not receiving any emails regarding the resetting of my password.
Anything else?
February 2020
Hey @ReysyRidley it may be best to speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To request a callback or speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to receive a callback or begin a chat.
Darko
February 2020