Re: Unable to launch tha game and unable to run ORIGIN ERROR REPORTER
by EA_DarkoOriginal Post
Unable to launch tha game and unable to run ORIGIN ERROR REPORTER , please help. Thanks
Sorry to hear that you are having issues @Daescu12.
When this issue occurs you can fix it if you take a couple of minutes to go through the following steps:
- Close Origin completely by right clicking the Origin system tray icon and selecting Exit.
- Make sure Time/Date is correctly set on the PC
- Make sure Origin is authorized by your anti-virus and firewall
- Reset Internet Explorer Settings
- Untick the options in LAN Settings ( make sure nothing is checked under Proxy Server )
- Clear Origin Cache Data
- Reset the Windows Host File
- Reboot your computer. Now right-click Origin and select Run as administrator
- If still unresolved, please do a clean boot
Let me know how you get on.
Darko
I also bought fifa 20 because I thought it was a PC problem, the same error occurs to me at fifa 20. Please return my money!
Hey @Daescu12 you can see if you are entitled to a refund here: https://help.ea.com/en/help/account/returns-and-cancellations/
Darko
Hey @Daescu12 we are not able to help with account and billing issues on AHQ.
If you follow the steps in the link I shared above it will tell you if you are eligible for a refund or not.
You can speak with one of our phone or chat support advisers who will be able to advise you further.
You can contact our live support at help.ea.com.
To speak with a chat adviser:
Click on your product Origin
Then select 'PC
Manage my Account'
Can't log in
Finally, you can choose to begin a chat or request a call back.
Darko
