just a quick thing, i tried doing the origin access trial thing but it didn't work, then talked with support and found out the problem. basically, if you have a trial active (like my 10 hour plants vs zombies garden warfare 2 10 hour trial) from before origin access was a thing, it will generate a false help code and not allow you to do the trial. hope you sqash that bug!
Thanks for sharing this solution with us! I'm glad that our live support was able to sort this out for you