This code has already been redeemed.

[folkiejfweoijfeo]

I bought the DVDs a few years ago, downloaded them and then never played.  Now I want to load them on a new computer but when I put in the activation key, I get the above error message.  Is there any way around this?

[EA_Atic · Accepted solution]

Hey, everyone, for codes that are in use issue  t's not something we can help with on AHQ, please get in contact with EA support,

How to get in contact with EA support:

- https://help.ea.com/en/contact-us/

/Atic

[robotman5]

Contact EA Support via live chat, more quicker i find.

[folkiejfweoijfeo]

Thanks but I actually started there

[Crysis33ss]

I have the code but it says it is already redeemed

[EA_Atic · Accepted solution]

Hey, everyone, for codes that are in use issue  t's not something we can help with on AHQ, please get in contact with EA support,

How to get in contact with EA support:

- https://help.ea.com/en/contact-us/

/Atic

[iris0078]

Same how do I get a new code when I type in da one da cd gave me it says it’s already used

[lauravidela]

Hi, I know this is old but I don't know what else to do. I get the same problem but I can't get in contact with EA

[gamerfoxi0008]

help me ea Please say This code has already been redeemed Please help

[EA_Mako]

Hey @gamerfoxi0008,

We're unable to look into code issues on the forums, sorry.

For this you'll need to contact support directly, either with the link in the above post or here. 

This thread is quite old so I'll be locking it to avoid additional necroposting, thanks!