Technical Preview Showing Nothing on Origin

[pinoychick]

Opened Origin, only to find that nothing keeps on showing up besides boxes of silhouettes where the games or icons are supposed to be. Next to the minimize button says Technical Preview, but I've no idea why it's like that, nor did I did anything for that happen. It only showed up one day when I opened Origin.
Have reloaded, exited the app, then restarted the laptop (Windows Laptop) a few times now, but still nothing showing up. Still the same.
Pls help

[EA_Darko · Accepted solution]

Sorry to see that your Origin is not working @pinoychick, the best thing to try in this situation is to clear your Origin cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on

Darko 

[EA_Darko · Accepted solution]

Sorry to see that your Origin is not working @pinoychick, the best thing to try in this situation is to clear your Origin cache.

You can clear the Origin Cache by following the steps below:

1. Completely log out and close down Origin
2. Hold down the Windows key and R
3. Type in "%ProgramData%" (without quotes) and click OK
4. Now open the Origin folder.
5. Delete all the files and folders in the Origin folder, except for LocalContent (do not delete this one)
6. Hold down the Windows key and R
7. Type in "%AppData%" (without quotes) and click OK
8. This will take you to a Roaming folder, which is located inside of AppData. Delete the Origin folder
9. Click on the word "AppData" at the top of your window
10. Open the Local folder here
11. Delete the Origin folder listed here
12. Restart your PC and log back into Origin

Let me know how you get on

Darko 

[pinoychick]

@EA_Darko I tried this, and it worked a treat! Thank you! I can now happily see my games and play em!

[EA_Darko]

That's great to hear @pinoychick, enjoy your games.

Darko 

[kspro24mkd]

Is this Technical Preview issue is related to that my FIFA20 won't start at one point?

I tried your procedure but there is no LocalContent folder in my Origin folder.

I deleted the other 2 folders in AppData but nothing changed. My FIFA20 won't work again.

Please help..

[turuncukuyruk]

Opened Origin, only to find that nothing keeps on showing up besides boxes of silhouettes where the games or icons are supposed to be. Next to the minimize button says Technical Preview, but I've no idea why it's like that, nor did I did anything for that happen. It only showed up one day when I opened Origin. same problem on macbook pls help

[puzzlezaddict]

@turuncukuyruk  The technical preview is the beta version of Origin, and you can opt out if you want.  First though, try running the Origin reset tool for macOS:

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

And make sure you don't have a proxy enabled.  Here's how to check:

https://www.linksys.com/us/support-article?articleNum=135932

If these steps don't help, click Origin in the upper left corner of your screen, then Preferences; under Application Settings (the first header), scroll down to Client update, and disable the option to "participate in Origin technical previews."  You'll need to quit for the change to take effect, and it wouldn't hurt to run the reset tool again.

[turuncukuyruk]

it workssss ! tx! 

[anonymuchan]

can I have this but in Mac solution? I attempt to follow in similar ways but it's very difficult. 

[puzzlezaddict]

@anonymuchan  The post two above yours is the Mac solution, or at least the first steps to try on a Mac.