Re: TOS are currently reviewing my account

by EA_Darko
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TOS are currently reviewing my account

★★★★ Novice

I got this email on May 20, hope they can fix it soon, so I can login and play my account. :]

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Re: TOS are currently reviewing my account

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @NotAGamergirlzzZ.

 

If they are investigating your case then you will need to give them time to respond.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

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Message 2 of 2 (267 Views)

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Re: TOS are currently reviewing my account

Community Manager

You will need to speak to our Terms of Service team in relation to any ban @NotAGamergirlzzZ.

 

If they are investigating your case then you will need to give them time to respond.

 

The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

 

  1. Click Contact us at the top of any page on EA Help.
  2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
  3. Choose your platform.
  4. Select Manage my account, then Banned or suspended account.
  5. Fill out any other details below.
    • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
  6. Click Select contact option.
  7. Sign in to your account that has the ban or suspension, if you aren’t already.

 

Darko

Darko.png
Message 2 of 2 (268 Views)