Someone stole my coins and spent money on my credit card

by Trollstation78
Reply

Original Post

Accepted Solution

Someone stole my coins and spent money on my credit card

[ Edited ]
★★★ Newbie

Hello, someone by the gamertag [Removed - Admin.] got my information and logged on to my Ultimate team and transferred my coins to his account, it was 250K. He also spent £31.99 on fifa with credit card without my consent, the thing that I want back the most is my coins. I've spent so much on the game this year, and I was starting to build a nice coin balance and no its gone just like that. My gamertag is eU Swaay and email is [edit: email address removed]. 

 

I've spoken to numerous EA advisers and everything, I just want my coins back please.

Message 1 of 4 (302 Views)

Accepted Solution

Re: Someone stole my coins and spent money on my credit card

Community Manager

@Trollstation78

 

Please see the following link for information on maintaining account security and for steps to take if your account has been compromised:

https://help.ea.com/en/article/how-to-maintain-account-security/

Thank you.

barry.png

View in thread

Message 2 of 4 (285 Views)

All Replies

Re: Someone stole my coins and spent money on my credit card

Community Manager

@Trollstation78

 

Please see the following link for information on maintaining account security and for steps to take if your account has been compromised:

https://help.ea.com/en/article/how-to-maintain-account-security/

Thank you.

barry.png
Message 2 of 4 (286 Views)

Re: Someone stole my coins and spent money on my credit card

★★★ Newbie

Can I get my coins back?

Message 3 of 4 (274 Views)

Re: Someone stole my coins and spent money on my credit card

Community Manager

@Trollstation78

 

Depending on the details of your case, that may or may not be possible.

barry.png
Message 4 of 4 (255 Views)