October 2020 - last edited November 2020
After uninstalling and re-installing Origin, my The Sims 4, is still super slow when updating the patch files. It got halfway through downloading the recent patch update (428.14 MB) before it got stuck saying "0h 0m 0s remaining" for hours. Some of expansion packs are over a few GB, but those only took a few minutes to update.
I already cleared the cache and did a clean boot, it didn't work. The game has been updating since yesterday.
Edit: It's working now, origin was detecting sims 4 installed on another drive instead of the C drive. The download was quick too.
Solved! Go to Solution.
October 2020
Hey @3mpyre4n,
Is the download still getting stuck in the same place? Did you install Origin to a different storage drive than where it was installed previously, or is it on the same drive?
/Kent
October 2020 - last edited October 2020
@EA_KentYes, it's still stuck in it's place. It somehow went from patching files to updating. Afterwards, it went back to patching files.
And yes, I'm the on same storage drive. I had the original Origin which was working normally until last Friday (after the servers were back online).
I'm now using Origin Thin, but that wasn't any better.
October 2020
Gotcha, thanks!
Can you try fully removing and reinstalling the Origin client to see if that makes any difference at all? To manually remove the client data from your computer follow the steps under How to Uninstall Origin the Hard Way on the following article:
Once the client has been removed you can then download the newest version from the Origin website. Let me know if you're still running into the same issue with The Sims 4 after that. Thanks!
/Kent
March 2021
I tried to do that, the same thing still happened
June 2021
im having the same problem with slow download to updates and added content. nothing seems to help. is it you servers?
June 2021
do you think its the origin internet causing the download issue. most servers that are routed or from Chicago based severs are very slow and need updated. wondering if this is the issue?
June 2021
it seems to just stop downloading after about a minute of download from 4 mb to 0 kb. and it just sits till il restart origin.
June 2021
i just dont understand, i have 1 gb service, i get a excellent latency at 15. Your servers should be pushing a high volume or others are taking presidence on downloading and pushing basic newbies aside maybe? Just saying
September 2021